28/03/2019

Terms and Conditions of focusedperformance events

First and foremost we want you to have a fantastic time, but it’s important to have terms and conditions – so they are included here.

It is important to bear in mind these relate to all events, whether they are based in the UK or Spain.

Before you make a booking, please read through our Terms and Conditions. Please print off and keep a copy for your records.

Booking Conditions

When you book with us you accept to be bound by the terms and conditions outlined herein. Where a group makes a booking all participants within the group agree to be bound by these terms and conditions.

Terms and Conditions for Catalonia holiday 2019

Transfers from airports overseas

We will ensure you are collected from either Girona or Barcelona – with enough notice from you regarding your flight details this won’t be a problem, please keep flight arrival times at Spanish airports within 09:00 to 22:00 and departure times from Spanish airports between 11:00 and 22:00.

Deposit Payment

Deposit amounts secure your space and stops anyone else from booking it, as long as you maintain your agreed instalment payments on time and in any event before the 1st May.

In any event, deposits on the Catalonia holiday are non-refundable.

Once we have received your deposit or initla payment your booking is accepted.

If you think you can’t keep up to date with payments please contact Geoff as soon as possible as deposits are not refundable.

Instalments

Installment amounts secure your space on an ongoing basis, if you can’t keep up to date with payments please contact Geoff as soon as possible as installments are not refundable.

Installments are used to commit to the booking of accommodation, flights for the support team and other such large item expenditure in advance of the holiday – your payments signal your intention to join the holiday and therefore I’ve committed funds to make this a really fabulous holiday.

This also means no refunds are available irrespective of periods of notice.

Web Address for the holiday
Spaces are limited so book now via our website here http://focusedperformance.co.uk/cataloniarunnersretreat/

For holidays within the UK and other events

Deposit Payment

Deposit amounts secure your space and stops anyone else from booking it, therefore should you cancel your attendance at an event, the deposit is non-refundable.

Once we have received your deposit or initla payment your booking is accepted.

If you think you can’t keep up to date with payments please contact Geoff as soon as possible as deposits are not refundable.

Balance of Payment

Once the final balance payment is due (an email will be sent to clarify this) your space is no longer secured until that final balance amount or any outstanding payment is made in full and with cleared funds.

If full payment is not received by the due date (which is 2 months prior to the event starting) we reserve the right to cancel your booking without any refund of the trip deposit.

Minimum Numbers

We reserve the right to cancel camps where the minimum number of participants has not been reached. We will not cancel a camp less than 8 weeks before it is set to begin, except where necessary due to Force Majeure

Insurance

We advise you to make sure you are insured against medical expenses, injury, illness, death, cost of repatriation, and personal accident risks in any of our holidays outside the UK. This must include cover for the activities to be undertaken during the trip.

Costs incurred by you, the client, due to an evacuation, rescue or other emergency event shall be your responsibility. We also recommend your insurance covers you for trip cancellation and baggage loss/damage. We are unable to accept responsibility for the loss or damage to any client equipment or luggage

Trip Cancellation

If we have to cancel a booking we will offer the guest the opportunity to re-book on a different date or activity. If we cancel an event we will not be liable for any expenses that you may have incurred as a result of your booking, orin the expectation of the activity taking place.

Personal Risk

In choosing to undertake activities in an outdoor environment you accept that these activities may pose a danger of personal injury or even death. All clients must be aware of and accept these risks and be responsible for their own actions and involvement in such activities.

Medical Care

By booking an activity you (and, in the case of a group booking, all other members of your group) attest to being in good medical health and able to participate in the chosen activity.

Itinerary

Although we adhere to planned itineraries wherever possible, changes may occur due to external factors beyond our control. In particular, the person leading the trip has the discretion to alter programmes at any time in the interests of client safety or that of the best interests of the wider group. In the event that changes are made to the itinerary any extra costs will be met by the client.

Duty of Care

By booking you agree to abide by instructions and decisions made by us. Any individual contravening the decisions or advice of the person leading the trip, or undertaking independent activities not authorised during the activity, relinquishes the protection and duty of care of the person leading the activity.

Publicity

All information contained within the focusedperformance website and other publicity is for guidance only. Whilst making every effort to ensure accuracy, we cannot be responsible for any inaccuracies or alterations beyond our control.

Photography

While participating in the group activities, your photograph or videos of you may be taken and posted on our website or social media. It is your responsibility to inform others if you do not wish to be photographed and inform us if any of your photos are to be removed from our website or social media.

Unavoidable Occurrences

We do not accept liability for the consequences of strikes, riots, acts of war or terrorism, disease outbreaks, government intervention, natural disasters or adverse/unusual weather conditions. If such occurrences cause us to have to cancel an event we will endeavour to offer an alternative, but accept no liability for return of fees paid prior to cancellation or curtailment.

Third Party Providers

We have researched to the best of our ability the practice of the providers of activities, accommodation and transport we utilise. In the event of any unforeseen circumstances, accident or event due to the actions of a third party we shall not be held liable.